Singapore Airlines (SQ), the flag carrier of Singapore, is consistently rated as one of the world’s best airlines for its hard products and industry-leading services. SQ currently has over 7,000 cabin crew members from all over the world who ensure their smooth sailing in the sky and directly present millions of customers with an impressive offering in the sky every year.
With its fleet of 147 airplanes, Singapore Airlines flies to 76 destinations in Africa, Asia, Europe, North America, and Oceania. Its multinational set of flight crew ensures that locals from all of the carrier’s destinations receive an extent of personalized service in an extremely competitive market. Here is a look at how much SQ pays its crew, their benefits, and how to join the airline.
Photo: Brussels AirportSingapore Airlines Cabin Crew Salary
Singapore Airlines is one of the best-paying airlines to cabin crew in Asia, as they aim to attract the best individuals from all over the world in order to remain ahead of competitors in the APAC region like Cathay Pacific Airways (CX), Malaysia Airlines (MH), and Thai Airways (TG) to name a handful.
SQ flight attendants earn a salary between SG$2,000 monthly/SG$24,000 yearly (approx. US$1,500/US$18,000) and SG$5,000 per month/SG$60,000 per year (approx. US$3,700/US$44,400), whereas those individuals rostered on long haul flights to Australia, Europe, and the United States can touch the SG$75,000 mark (approx. US$55,600) in a year.
The salary paid to cabin crew varies on several factors including but not limited to their experience, type of aircraft operating on, seniority within the airline, status, contract duration,n and flying hours that they complete over a certain period with additional allowances paid too.
Photo: Singapore AirlinesBenefits SQ Cabin Crew are entitled to
Apart from an attractive salary package, Singapore Airlines cabin crew members are entitled to a set of benefits, some of which are as follows:
- ALLOWANCES – As a surplus to their monthly salaries, Singapore Airlines cabin crew are offered meal and layover allowances depending on the duration spent at the destination. Their transportation to and from airports is also funded by the carrier. If a turnover of the same aircraft occurs, an amount is paid in light of the hours spent in the process too.
- STAFF TRAVEL – Singapore Airlines cabin crew, as well as their family members, are entitled to an unlimited number of discounted flight tickets on the airline’s network. The employee in concern can also avail of a free round-trip ticket in economy class to any Singapore Airlines destination around the world once per year.
- TRAINING PROGRAM – After hiring cabin crew members regardless of experience, they are required to undergo a four-month training program at Singapore Airlines, fully sponsored by the airline. The employees are provided education on matters of customer service and aircraft safety procedures, amongst others.
- MEDICAL INSURANCE – As with most carriers around the world, Singapore Airlines offers its cabin crew members a comprehensive medical insurance plan valid globally. The scheme compensates for all the expenses that the individual might be required to undertake at the carrier’s base, Singapore, or elsewhere in the world.
- CAREER DIVERSIFICATION OPPORTUNITIES – Singapore Airlines cabin crew members can take part in additional training courses to gain qualifications for other roles. A number of individuals make use of the learnings obtained in these programs to pursue positions in the airline’s customer service, sales, and marketing departments among others.
Photo: Singapore Airlines SQ1 Cabin Crew | Singapore Airlines serio… | FlickrHow to become a cabin crew at Singapore Airlines?
Singapore Airlines cabin crew candidates are required to fulfill the following requirements to be considered for employment by the carrier:
- Minimum age of 18 years old due to legislative requirements
- Pleasant personality and service-oriented
- Fluent in English with good communication skills for servicing of international customers
- Minimum height requirement of at least 1.58m for females and 1.65m for males in order to carry out safety and emergency procedures onboard
- Minimum qualification of 5 GCE ‘O’ Level credits (including English) or Higher Nitec and above
Singapore Airlines hiring process for cabin crew
Singapore Airlines follows a four-step hiring process for its cabin crew, which is as per below:
- APPLICATION – The individuals who are interested in a role as cabin crew with Singapore Airlines must apply on the airline’s careers portal. Unlike carriers like Emirates (EK) and Etihad Airways (EY), SQ does not have any walk-in recruitment sessions although interviews are held on overseas bases when hiring candidates from a specific country.
- INTERVIEW – An interview is conducted by Singapore Airlines for shortlisted candidates which ascertains their suitability for the cabin crew job. Their skillsets in a customer service environment, as well as psychometric attributes, are judged by the recruitment team, and if this stage is passed, an assessment round is held.
- ASSESSMENT – For individuals who successfully clear the interview, an assessment is held. This includes a review of their certifications, verification of their background as well as past experience and medical and physical checks. The candidates who pass this stage are presented with an employment offer by the airline.
- OFFER – For selected candidates, Singapore Airlines offers an initial five-year contract with the potential for further extension. The first offer from the carrier is subject to successful completion of the four-month training program and if applicable, successful obtaining of employment rights at the airline’s operating base, Singapore.
Photo: AirbusSingapore Airlines Cabin Crew FAQs
Singapore Airlines cabin crew members are hired from all over the world depending on the airline’s operating requirements but must be based out of Singapore, close to the carrier’s primary hub, Changi Airport.
Singapore Airlines cabin crew can be rostered on short-haul or long-haul routes to 76 destinations across Africa, Asia, Europe, North America, and Oceania.
Singapore Airlines pays its cabin crew a salary between US$18,000 and US$44,400 depending on their experience, seniority, and hours flown amongst other factors. Additionally, they are entitled to allowances for meals and layovers, as well as other non-monetary benefits.
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