Best Short Haul Airlines in the World in 2025, No.3 Will Surprise You!!

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LEEDS — Jet2 (LS), which is headquartered in Leeds Bradford International Airport (LBA), was recognised as the Best Short-Haul Airline at the 2025 Telegraph Travel Awards for the third consecutive year. Turkish Airlines (TK) and Finnair (AY) also reported recognition in the regional and in-flight quality categories in their respective official releases.

Jet2.com, alongside its sister concern, Jet2holidays, has stuck to its customer-centric approach, earning the titles of “Which? Travel Brand of the Year” and “Recommended Provider” in numerous categories.

Finnair has been consistently recognised as the best airline in Northern Europe in industry awards, as per the Skytrax rankings. Turkish Airlines maintains consistent 4-star ratings in short-haul economy and service throughout its network.

Photo: By BriYYZ – https://www.flickr.com/photos/40563877@N00/49510329342/, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=87410239

Jet2 Named ‘Best Short-Haul Airline’ in 2025

Jet2.com was named the best short-haul airline in 2025 by the Telegraph Travel Awards. The low-cost carrier, which also operates from hubs such as Manchester (MAN) and London Stansted (STN), has once again topped the list.

Despite rising fuel prices and pressure on operational costs, Jet2’s ability to deliver affordable fares with high service standards earned it top marks for the third consecutive year.

The airline continues to set industry benchmarks in short‑haul travel based on its industry awards profile. Its repeated recognition by Which? for customer service and value, alongside the Telegraph Award, reinforces its position as a consistent customer favourite.

Jet2 publicly emphasises a service model that links flights and package holidays under one platform, enhancing both reliability and transparency.

Here’s the list of the Top 10 Best Short-Haul Airlines in the World:

Rank (2025)AirlineIATA CodeCountry2014 Rank
1 Jet2.com LS United Kingdom 4
2 Finnair AY Finland
3 Turkish Airlines TK Turkey
4 Aegean Airlines A3 Greece
5 Swiss International Air Lines LX Switzerland 2
6 Icelandair FI Iceland 3
7 Loganair LM Scotland
8 Austrian Airlines OS Austria 10
9 Norwegian Air Shuttle DY Norway
10 LOT Polish Airlines LO Poland
Photo: Clément Alloing

Finnair and Turkish Airlines Finish Strong

Finnair (AY), which operates flights from Helsinki (HEL), achieved an impressive spot at No. 2 on the list. The Nordic carrier was commended for its punctuality, spotless cabins, and refined Scandinavian service culture on intra-European routes.

Turkish Airlines (TK), which operates from its mega-hub in Istanbul (IST), maintained its third position as a result of its exceptional inflight catering and robust connectivity throughout Central Asia, the Middle East, and Eastern Europe.

Photo: Aviation Multiverse

Aegean Climbs Rank As Swiss Descends

Aegean Airlines (A3), the premier carrier of Greece, is headquartered in Athens (ATH). The airline has maintained its upward trajectory, advancing one position to fourth. Aegean’s forte is its efficient service on Mediterranean routes and seasonal network flexibility.

Swiss International Air Lines (LX), headquartered in Zurich (ZRH), plummeted three positions to fifth place. This has been the result of travellers’ inconsistent evaluations of its schedule reliability and value.

Photo: Wikimedia Commons

Passenger Preferences Favouring Regional Airlines

Icelandair (FI), headquartered at Keflavík International Airport (KEF), has fallen to sixth place, a position that some analysts attribute to increased ticket surcharges and delays. Nevertheless, the carrier’s distinctive transit strategy between Europe and North America remains popular among a specific segment of travellers.

Loganair (LM), operating from Glasgow (GLA), has advanced to the seventh position. It is the United Kingdom’s oldest regional airline, renowned for its exceptional punctuality and passenger service in the smaller markets of the UK and Ireland.

Photo: By spotterjohnsen – Flickr: 05.09.10 MUC Norwegian Air Shuttle B737-800(WL) LN-DYD, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=18257608

LOT Polish Airlines Makes Surprise Entry

Norwegian Air Shuttle (DY), which flies from Oslo Gardermoen (OSL), has achieved the ninth position. Despite the ongoing restructuring challenges, Norwegian’s expanded European coverage, transparent booking policies, and low fares maintained its position in the top echelon.

A new entrant, LOT Polish Airlines (LO), headquartered in Warsaw (WAW), concludes the top 10. This is a strong reflection of the increasing confidence of passengers in Central European carriers. LOT’s achievement is notable given the crowded and competitive short-haul space in Europe that is dominated by well-resourced carriers.

Photo: LOT

Jet2 Succeeds Where Many Others Struggle

The consistent recognition of Jet2.com across numerous reputable platforms serves as a testament to its established reputation for strategic growth, consistency, and customer satisfaction.

The low-cost carrier justly occupies the top position among several other short-haul airlines in 2025. Its success can be attributed to its combination of robust financial results, fleet diversification, expanding route network, and reputable awards.

Photo: By Russell Lee Photography from England – Jet 2 B737, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=40842629

2025 Telegraph Travel Awards Ranking Criteria

The 2025 short-haul airline rankings are based on results from the Telegraph Travel Awards, which surveyed over 20,000 readers.

Voters were asked to rate airlines they had flown within the past year across several performance categories. This included value for money, onboard experience, punctuality, cabin cleanliness, customer service, etc.

The 2025 Telegraph Awards did not entertain any sponsorships or paid placements. Frequent flyers rated the airlines based solely on personal short-haul travel experiences across Europe and nearby regions.

Photo: By Bene Riobó – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=58025404

Promising European Carriers For 2026

While not in the top 10 list in 2025, there are promising European carriers for 2026. KM Malta Airlines (KM), which succeeded Air Malta in 2023, improved its punctuality and refurbished its fleet. The Maltese carrier even moved up a position in 2025.

Iberia Express (I2) is beginning to progress as a result of the implementation of new customer satisfaction initiatives, while Croatia Airlines (OU) and Bulgaria Air (FB) also demonstrated upward movement.

Ryanair (FR), Vueling (VY), and British Airways (BA) risk falling further in future awards if they fail to improve their services. This is particularly true as travellers become increasingly vocal about onboard consistency, seat comfort, and fees.

Photo: Clément Alloing

Traveller Expectations From Short-Haul Airlines

Travellers in 2025 continue to value short-haul airlines that offer reliability, transparent pricing, and genuine services. Flyers expect fewer surprise fees, better onboard comfort, and punctual departures. Many now prioritise carriers that balance cost with consistency.

Airlines that promptly adjust to these expectations while maintaining the fundamentals are more likely to retain passenger loyalty and improve their future rankings.

Photo: Nabil Molinari | Flickr

Bottom Line

Jet2.com’s (LS) status as the best short-haul airline in 2025 emphasises the significance of transparent pricing, customer trust, and consistency in a competitive market.

The short-haul airline landscape is undergoing a rapid transformation as Finnair (AY) and Turkish Airlines (TK) gain traction and legacy brands lose ground.

The evaluations will evolve in tandem with the changes in passenger expectations, and only the airlines that prioritise traveller experience will ascend to the top.

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