On May 29, 2025, Blik and Przelewy24 payment systems were seriously damaged. Users study massively problems with the execution of transfers, missing funds from accounts, and no booking of operations. The scale of reports indicates the nationwide scope of the incident, which affects both individuals and companies.
Reporting wave – users alert
Since morning social media, online forums and banking reporting systems have been flooded by user complaints about non-active instant transfers, cash flowand no operation confirmation. Many people study that from their accounts money collectedHowever, the recipients have not received the fundsand the transfer position remained unchanged.
The most common recurring problems are:
- Missing account funds without confirmation of operation
- No BLIC and Instant Transfers
- Delays in booking payments through Transfers24
- No contact with operator maintenance
The scope of the problem besides confirms numerous applications in websites monitoring the operation of net serviceswhere Blik and Przelewy24 stay at the forefront of the most frequently reported faults.
Scope of failure: Blik, Transfers24 and banking systems
The accident mainly concerns 2 main payment channels in Poland:
- Click – 1 of the most popular mobile payment systems, integrating straight into banking applications,
- Transfers24 – operator operating high-speed online payments and direct connections to banks.
Both systems function as intermediaries between the client account and the recipient of the funds, meaning that any malfunction on their side straight affects the availability of funds and the safety of the transaction.
The information collected from users shows that the problem involves several of the largest banksof which PKO BP, mBank, ING, Santander, Pekao and Alior Bank. In many cases, mobile application operations are marked as successful, even though the funds do not go to the recipient.
Potential consequences and risks
The magnitude of the incidental has serious consequences:
- Financial resources blocked prevent users from carrying out regular transactions, purchases and payments of accounts.
- Transfer companies24 may not receive payments from customers, which translates into their liquidity and reliability.
- Distortion of trust to payment systems and financial institutions – especially as Blik and Przelewy24 are considered pillars of modern banking services in Poland.
- Possible Legal and regulatory problemsif the failure takes besides long or is not decently documented.
No authoritative operator position
Until this article is published Blik and Przelewy24 operators have not published a detailed emergency communication. Users receive automatic answers or laconic information that “service work continues” or “problem has been reported to the method department”.
Such a deficiency of transparency can only exacerbate the frustration of users, especially as it concerns serious incidental related to money and financial security.
What should users do?
In case of problems with transactions by Blik or Przelewy24 experts recommend:
- Keep complete records of operations – screenshots, credit cards, bank messages.
- Do not re-transmit to the same amountsUntil the situation is resolved.
- Report a problem to your bankthat the transaction is registered and subject to a complaint procedure.
- Follow operator and bank messageswho should be informed of the advancement of the work soon.
Experts: This could be a critical incident
According to IT and Fintech safety specialists, so large and uncoordinated failure may indicate serious method infrastructure failure or External attackThe second script was not officially confirmed.
“When both intermediary systems and many banks cease to operate, it can be suspected that the problem concerns a common strategy component or network infrastructure. This is more than just an overload," notes 1 payment marketplace expert who asked for anonymity.
In the past, payment systems have repeatedly experienced local downtimes, but Such an extensive, multi-hour breakdown is rare.
What's next?
If the situation is not resolved quickly, further consequences are possible:
- KNF intervention and call on operators to explain.
- UOKiK reactionif consumer notifications indicate that there are no adequate procedures to safeguard the interests of customers.
- Necessary modernisation of payment systems or changes in responsibility handling standards.
At the moment, the most crucial thing remains the fast restoration of full functionality of systems and clear communication with userswho look forward to further steps and possible compensation for handicaps.
More here:
Big Blik malfunction. The funds disappear, the transactions are not booked
