InPost disables key services already tonight. Millions of Poles may have a problem with the package

Already tonight, millions of InPost customers may face serious difficulties. The company has officially informed about a planned service break that will include key systems and services. At night from 26 to 27 July 2025, from precisely 10:15 to 4:15 a.m., access to many popular features will be completely blocked. This is six hours during which it will be impossible to send a package, remotely open the box via the app or pay for the shipment after downloading. Although the break is essential to carry out maintenance work, for many Poles this means that plans for shipping or receiving shipments request to be changed. It is worth preparing for these restrictions to avoid unnecessary stress and disappointment under Paczkomat in the mediate of the night.

What precisely will halt working? List of key restrictions

The InPost message is unambiguous – the service break will affect almost the full ecosystem of the digital company. The biggest difficulties will be felt by people who trust on mobile applications and online services all day. It is worth knowing that during appointed hours it will not be possible to open the box remotely utilizing the InPost Mobile application. This is 1 of the most popular features, so the deficiency of it may surprise many people approaching the Pakczkomat® device.

The problems will besides be encountered by customers who planned to send the shipment. The following services will not be available:

• Create and print broadcasting labels by all InPost systems (Manager Pack, ShipX).
• Service usage Quick Broadcasts and Quick Returns, including returns to popular online shops like Allegro.
• Access to key systems for business customers, including APIs, which may affect the operation of e-commerce stores.

But this is not the end of the list. During service work block the anticipation to pay packages per download (COD) and redirect the shipment to another Paczkomat® slot device or reception point. Moreover, SMS, email and Push notification systems will not be sent. The most disturbing for many may be the fact that delivery statuses will not be updated either in the app or on the website. This means that the package can physically enter the vending machine, but the user will not receive information about it until the work is completed at 4:15 am.

Panic is not indicated. These InPost functions will work normally

Despite the wide scope of method interruptions, not all services will be completely excluded. InPost ensured that the basic functionality of Paczkomat® devices was preserved. This is key information for people who are waiting for an crucial shipment and cannot postpone receipt. The most crucial news is that you can choice up the package from the Paczkomat® device in a conventional way. This means that the box will open after scanning the QR code or manually entering the 6-digit reception code on the device screen.

Where do we find these codes? It is worth remembering that they are always sent in email messages and notifications in the InPost Mobile app. If you're planning on picking up at night, make certain you have access to your email box or take a screenshot of the QR code before starting a break. That's the surest way to avoid problems.

What else will work? Customers of online shops will inactive be able to choose Paczkomat® as the preferred transportation form. The map with available devices on e-commerce pages will stay active. In addition, as the carrier informs, the service The refrigerator will function smoothly. Although the list of operating functions is much shorter than the list of limitations, it provides the ability to carry out the most crucial operation – physical reception of the package already delivered.

Why does InPost disable the systems? It's about your safety.

Suddenly shutting down key services, even in the mediate of the night, may rise questions. InPost clearly explains the reasons for this decision in its communication. The planned break is simply a essential effect maintenance and implementation of IT strategy safety updates. In a time of expanding cyber threats, specified operations are crucial to protecting the data of millions of customers and ensuring the stableness of the full platform.

Doing specified work at night from Saturday to Sunday is simply a standard practice in the technology industry. This is the time erstwhile motion in the systems is statistically smallest, which allows to minimize negative effects on users. Engineers can at this time safely update servers, implement fresh safety features and optimize databases without hazard of overload or failure. The nonsubjective is to improve the efficiency and reliability of services in the long term. The company apologizes for any inconvenience and hopes for the knowing of customers, stressing that the interruption is an investment in a better and safer operation of the full network in the future.

How do you prepare for a break? applicable advice for customers

To make the night break in the operation of InPost services run stress-free, it is worth following respective simple rules. First of all – act in advance. If you have plans to send the package on Saturday night, effort to make the description and carry the transportation to the Paczkomat® device before 22:15. This will avoid the strategy refusing to process your order.

If you anticipate a package and plan to receive it at night, Your best friend will be the receiving code. Save 6-digit code or take a screenshot of QR code right after receiving the notification. Do not trust on a mobile application, due to the fact that the distant beginning function will not work. Have a code at your fingertips to easy enter it on the device screen. besides remember to do not worry about not updating the position of the consignment. If you follow a package that is on the way, its position will “freeze” for work. All information will be updated after 4:15 Sunday morning.

It may be good practice for online vendors and persons sending crucial papers to inform the recipient of possible non-notifications at night. A brief message may prevent misunderstandings and unnecessary questions about transportation status. Planning ahead is key to avoiding problems during this announced method break.