Don't open the door. PGNiG issued an urgent message to all customers

Polish Oil and Gas Mining (PGNiG), a company from the ORLEN Group, sent urgent message to all its customers throughout Poland. The case is highly serious and concerns a increasing wave of fraud in which criminals impersonate company employees. Their aim is to extort individual data or to encourage highly unfavourable contracts. PGNiG Retail Rotation calls for the highest vigilance and reminds that the company never send his representatives to unannounced visits Home. knowing the mechanics of fraud and the cognition of safety procedures is present the key to protecting their finances and identities.

How do cheaters work? The strategy is simple and dangerous

Criminals usage sociotechnical methods to rise assurance and lull the vigilance of their victims. Common They impersonate PGNiG employees, visiting customers straight in their homes or contacting them by telephone. To make their past credible, they frequently wear counterfeit IDs or leashes with company logos, which is expected to give an impression of authenticity.

Their scenarios are different, but the goal remains the same. Cheaters may propose:

• Allegedly better conditions for the acquisition of electricity and gas, promising crucial savings.
• Carrying out ‘mandatory inspection’ or ‘audit’ of a gas installation.
• Presentation of fresh information on tariffs, subsidies or government cover programmes.

In fact, their only goal is Extortion of individual data (such as PESEL number, series and identity card number) or prompting the victim to sign a new, unfavourable contract with another energy supplier. specified papers are frequently structured in a complex way, and their subsequent solution can be highly hard and costly.

Official position of PGNiG. The company does not conduct specified activities

In consequence to the expanding number of applications, PGNiG Retail Turnover powerfully and unequivocally underlines the fundamental rule of security. The company does not conduct unannounced home visits to submit commercial offers, to annex contracts or to verify data. This is key information that should be an emergency signal for each client.

So how does PGNiG contact its customers? Any authoritative interaction shall only take place through proven and safe channels. These are primarily telephone contacts from the authoritative hotline, email correspondence from addresses in the pgnig.pl domain or conventional message correspondence. Importantly, any specified contact, especially if it concerns delicate information, is preceded by a peer verification of identityto guarantee full safety for both parties.

What to do erstwhile a fraud knocks on the door? Step by step instruction

The awareness of danger is the first step, but it is crucial to respond in a situation of direct contact with a possible fraud. PGNiG has prepared clear guidelines on how to do not become a victim of crime. If someone, claiming to be an worker of a company, appears at your door without notice, it is imperative to follow the following rules:

• Don't let anyone in the apartment. actual workers never come without notice.
• Do not share any individual data. Do not show ID, bills or another documents.
• Do not sign any documents. Cheaters frequently put force on time, claiming that the offer is limited.
• Contact the PGNiG hotline immediately. Call the authoritative number 22 515 15 15to verify whether the company actually planned any contact.
• Inform the police of the attempted fraud. Reporting the case at 112 can aid in the treatment of perpetrators and defend others.

Who's most vulnerable? defend your loved ones, especially seniors

Criminal groups deliberately choose people who consider themselves the most trusting and susceptible to manipulation. Seniors are peculiarly vulnerable.who frequently live alone and are not always aware of modern methods of fraud. That is why it is so crucial to inform your parents, grandparents and older neighbors about this threat.

PGNiG recalls that individual data is present a valuable commodity on the black market, comparable to cash. The disclosure of the PESEL number or identity card data may lead to disastrous consequences. Criminals can usage them to borrowing in the victim's name, fraud of social benefits or the establishment of fictional companies. Shared vigilance and education of loved ones is the best form of prevention. Just 1 telephone call to a loved 1 to defend her from serious financial and legal problems.