Have you always wondered if you request a receipt to return the goods? In fact, according to the applicable rules, the seller is obliged to accept a refund, provided that the client proves the purchase, even without having an first fiscal receipt. It is worth to realize that there are various ways to prove purchase, not just receipts. This may be an invoice, bank statement, credit card confirmation or even witness certificate or warrant document.
Return the goods without receipt – is it possible?
According to applicable law, the seller must accept the return of the goods if the client can prove the purchase, even without the first fiscal receipt. It should be understood that proof of acquisition can take different forms, not only receipts.
Not only a receipt is proof of acquisition
Various papers specified as invoices, bank statements, card confirmations and even witness statements or warrant papers may be utilized to prove the purchase. These alternate measures can be equally effective in the process of complaint or return.
How to make a return with success?
Request of return – The first step is to inform the seller about the desire to return the goods, preferably with an explanation of the situation and presentation of available evidence of purchase.
Cooperation with the seller It is crucial to establish ‘cooperation’ with the seller in order to establish the terms of return. It may require that appropriate forms be completed or detailed information is provided on the purchase.
Preparation of the goods for return
The goods should be prepared for return in the best condition, preferably in the first package.
Is it possible to return the goods without receipt in each store?
Although the law allows a return without a receipt, the return policy may vary in different stores. It is so worth checking the store's rules or contact client service to make certain about the procedure.
What papers can be utilized as proof of purchase?
Evidence of acquisition may be invoice, bank statement, card confirmation, witness testimony, warrant paper or another authoritative acquisition confirmation.
Is it possible to return goods without receipt besides for online purchases?
Yes, besides in the case of online purchases, a return without receipt is possible, provided that the acquisition is proven by a bank statement, email confirming the acquisition or another form of documentation.
Returning the goods without receipt doesn't should be complicated. Remember that as a consumer you have certain rights even if the first proof of acquisition (e.g. fiscal receipt) has been lost.
If you have questions or request aid – welcome to contactOh, my God!
Daniel Głogowski
Expert in his field – Publicist, author and social activist. The first articles were published in 1999 for global publishers. For more than 30 years, he has gained his experience through cooperation with the largest editorial offices. In his articles, he seeks to address controversial topics and present first viewpoints that allowed for a deeper knowing of the issues discussed.
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Is it possible to return the goods without receipt?
